At Luminous, our main service style is Casual Open-Handed Service. The food and beverages are served to the guests always by their right hand, without crossing hands on guest’s space. The server positions near the guests ready to provide a personalized service and to accommodate every guests needs
A very important sequence of service for us is the presence of the Manager/ Supervisor on the floor, who will check on each guest at least one time per seating to ensure that everything is up to their liking. It is one of our foundations that no guest ever leaves Luminous unhappy.